Effective Date: April 2026
Welcome to ZAAPMED. By accessing or using our website and services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully.
1. Acceptance of Terms
By using ZAAPMED, you confirm that you are at least 18 years old and agree to these Terms. If you do not agree, please do not use our services.
2. Services Overview
ZAAPMED provides an online platform that connects users with licensed pharmacies for ordering and delivery of medicines. We facilitate order placement, verification, and delivery through partner pharmacies.
3. User Responsibilities
You agree to:
- Provide accurate and complete information
- Upload valid prescriptions where required
- Use the platform only for lawful purposes
- Not misuse or attempt to disrupt the service
4. Prescription Policy
- Certain medicines require a valid prescription from a registered medical practitioner
- ZAAPMED reserves the right to reject orders without proper prescription
- Users are responsible for the authenticity of submitted prescriptions
5. Order & Delivery
- Orders are subject to availability of medicines
- Delivery timelines may vary based on location and circumstances
- ZAAPMED is not responsible for delays caused by unforeseen events
6. Pricing & Payments
- Prices may vary depending on pharmacy partners
- All payments must be made through approved methods
- ZAAPMED reserves the right to update pricing at any time
7. Cancellation & Refund
- Orders can be cancelled before dispatch
- Refunds (if applicable) will be processed as per policy
- Medicines once delivered may not be eligible for return due to safety reasons
8. Partner Pharmacies
- ZAAPMED works with verified pharmacy partners
- However, responsibility for dispensing medicines lies with the respective pharmacy
9. Limitation of Liability
ZAAPMED is not liable for:
- Incorrect use of medicines
- Any adverse medical conditions
- Delays or service interruptions beyond our control
Users are advised to consult a doctor before consuming any medicine.
10. Intellectual Property
All content, branding, and design on this website are the property of ZAAPMED and may not be used without permission.
11. Privacy
Your use of our services is also governed by our Privacy Policy.
12. Termination
ZAAPMED reserves the right to suspend or terminate access to users who violate these terms.
13. Changes to Terms
We may update these Terms & Conditions at any time. Continued use of the website means you accept the updated terms.
14. Governing Law
These terms are governed by the laws of India. Any disputes will be subject to the jurisdiction of local courts.
